Terms & Conditions

Welcome to Corporate Worldwide Stay (CWS).

Scope of Service

  • CWS provides a platform for temporary accommodation providers (“Service Providers”) to list their inventory on its technology platform, enabling you (“Customer”/“you”) to browse, select, and reserve accommodation based on your personal preferences (“Service”).
  • The term ‘temporary accommodation’ includes but is not limited to hotels, motels, home-stays, hostels and bed & breakfast (collectively “Accommodation(s)”)
  • CWS acts as an intermediary between the Customer and the Service Providers for the purpose of reserving such accommodation. Accordingly, the contractual terms and conditions of the respective Service Provider shall apply once a reservation has been made through CWS. CWS is responsible only for sharing the relevant customer details with the Service Provider and for sending a confirmation email to the Customer on behalf of the Service Provider.
  • While rendering the Services, all information related to a particular Service Provider—such as tariff, availability, facilities and amenities, and representative images (if any) of an Accommodation—shared with the Customer via email is provided by the respective Service Providers, who are solely responsible for maintaining and updating such information. CWS shall not be held liable for any discrepancies in this information. CWS does not guarantee the accuracy, completeness, correctness, or suitability of such information and shall not be responsible if the information is erroneous, inaccurate, incomplete, or misleading in any manner. The listing of any Accommodation does not constitute, and should not be construed as, a recommendation or endorsement by CWS regarding the quality, service level, qualifications, or rating of such Accommodation.

Pricing and Tariff

  • Accommodation(s) may be available on other platforms at tariffs lower than those offered through CWS for a specific period. However, such lower tariffs provided by Service Providers may be subject to different terms and conditions, including those related to refunds and cancellations. Customers are advised to carefully review the Accommodation details, tariff, applicable policies, and booking and cancellation terms before making a reservation.
  • Obvious errors and mistakes (including but not limited to misprints) are not binding
  • All special offers and promotions on the website are marked as such.

General Terms of Use

  • The primary guest (if it is not the customer), must be atleast 18 years of age, to be able to check-in to an Accommodation.
  • Check-ins and check-outs are subject to Service Providers’ policy and terms. Customers are advised to acquaint themselves with the relevant policies before making a reservation. In case a customer is denied check-in, the website will not be responsible and/or liable for the same.
  • Customers are required to present valid photo identification at the time of check-in. In accordance with applicable government regulations, every individual above the age of 18 staying at an Accommodation must carry a government-issued photo ID. Accepted identification documents include, but are not limited to, a driving license, voter identification card, passport, or any other document deemed acceptable by the Service Provider. Failure to provide valid identification may result in denial of check-in. Please note that a PAN card will not be accepted as valid identification.
  • Service Provider reserves the right of admission onto their premises. Check-ins may be denied to unmarried/unrelated couples, based on the Service Provider’s policies. Customer and his/her guests posing as a couple may be denied check-in in the absenceof adequate proof of identification, of their marriage. Corporate Worldwide Stays will be not be responsible for denial of check-in in such instances. Therefore, customer agrees no refund can be claimed from the website, in such circumstance(s).
  • The reservation for stay at an Accommodation may not include additional services such as laundry, telephone facilities, meals that are not included in a particularreservation, room service etc., unless expressly stated in the respective Service Provider’s policies. The Service Providers will charge the customer for availing such additional facilities, at the time of check-out.
  • Service Provider may charge a mandatory meal surcharge during festive periods such as Christmas New Year's Eve or other festivals as per the policies of such Service Provider. Customer will have to settle the dues for availing any such additionalservices (including mandatory meal surcharges) with the Service Provider, at the time of check-out.
  • Service tax is applicable on renting of temporary Accommodation. Therefore, the Service Provider may charge the same from the customer, in addition to the tariff displayed on the website.
  • All the timings mentioned on the website are in Indian Standard Time, unless mentioned otherwise.

Specific Terms Relating to Special Offers, Discounts etc.

  • CWS may, from time to time and at its sole discretion, offer special discounts (“Offers”) on accommodation reservations to its customers. Such Offers shall be valid only for the duration specified therein.
  • With respect to the above-mentioned Offers, CWS reserves the right to:
  • Discontinue and/or extend any Offers, without assigning any reasons whatsoever, and without prior notice to the customer.
  • Change/ amend/ add/ delete/ modify terms and conditions of any such Offers without assigning any reasons whatsoever, without prior notice to the customer.
  • Customer acknowledges that he/she will not be personally notified of any such change / amendment / addition / deletion / modification to the Offer.
  • Customer is advised to check for any such change / amendment / addition / deletion / modification regularly.
  • Customer hereby unconditionally agrees to all such changes/ amendments / additions /deletions / modifications.
  • The Offers will be applicable only on bookings made through www.corporateworldwidestays.com .
  • Offer discounts may vary from one Accommodation to another. Customer is advised to verify the applicable Offered on a particular Accommodation, before applying the offer code.
  • Offers are applicable only on the base fare of the tariff, unless stated otherwise.
  • One Offer cannot be combined with any other Offer(s), unless stated otherwise.
  • The Offer is valid only for reservations made by the Customer for personal use or for their family. The Offer shall not apply to bookings made by travel agents. CWS reserves the right, without prior notice, to cancel any reservations that do not comply with these conditions.
  • In addition to the general terms and conditions mentioned herein, Offers may have other terms and conditions specific to such Offer. The terms and conditions may include restrictions regarding cancellation and refund. Customer is advised to get accustomed, acknowledge and accept the same before availing any discounts under any Offers. Availing of an Offer is at the discretion of the customer.
  • All taxes, duties, levies, and/or charges applicable to any benefits arising from such Offers (if any) shall be borne solely by the Customer. CWS shall not be liable, in any manner whatsoever, for the payment of any such taxes, duties, levies, or charges.

Cancellation Policy

  • The cancellation policy (“Cancellation Policy”) displayed on our email is very dynamic and may change in the duration between the date of making reservation and the date of customer’s stay at the Accommodation. The Cancellation Policy prevailing at the time of check-in/cancellation of the reservation by the customer will be the applicable policy.
  • Once a reservation is made, the customer agrees to the terms and conditions of the Service Provider, including those related to cancellation and refunds. The Service Provider may have its own cancellation policy.
  • The general cancellation and no-show policy of each the respective Service Provider is made available on the website on the Accommodation information page, and displayed during the time when the customer makes the reservation and may also be sent to the customer, in the email confirming the reservation.
  • For cancellation of reservation(s) made after availing any Offer mentioned in heading IV of these Terms, the cancellation charges are calculated on total price before the application of Offer. For such reservations, an additional cancellation charge, which will be deducted from the refund amount, after making all the deductions in accordance with the Service Provider’s cancellation policy.
  • To cancel a reservation, the Customer may submit a verbal and/or written request to customer care or process the cancellation through the website or the CWS mobile application.
  • Only cancellation requests communicated via phone or email to customer support, or submitted through the website or mobile application, shall be considered valid. CWS shall not be obligated to process any cancellation requests made directly to the Service Provider without prior intimation to CWS in writing or via phone.
  • If the customer or his/her guests do not turn up at the Accommodation (“No-Show”), pursuant to making a reservation, the customer shall continue to be liable for the entire tariff displayed at the time of making the reservation, and the Service Provider may debit the amount from the customer’s credit card directly.

Refunds & Modifications to Reservations

  • CWS does not facilitate any changes and/or modifications to reservations once they are confirmed.
  • All refunds shall be processed directly by the Service Provider to the Customer. CWS shall not be responsible or liable for facilitating any refunds.
  • Customer’s bank may debit convenience or such other charges, as the bank may deem appropriate, from refunds you may be entitled to, pursuant to cancellation of the reservation.

Content of Service Provider

  • An authorized agent of the Service Provider may provide information about a listed Accommodation, and/or upload images of the Accommodation listed on the website (“Content”), and display such images on the website. Customers may view such images before making a reservation.
  • Users should keep in mind the following things while viewing the Content:
  • Accommodation reviews, reports, images, videos, and other related content displayed on the website may originate from third parties and reflect the opinions of such third parties. CWS does not endorse, validate, or confirm the authenticity of such content. Any reliance on or use of such content shall be at the Customer’s sole risk.
  • Customer accepts and agrees that there could be a lapse of time between the posting, transmission, or uploading of such Content and when the customer would have viewed such Content, that the Content could be outdated.

Customer Ratings and Reviews

  • Users of this website may post reviews, comments, and other content; send communications; and submit suggestions, questions, or other information, provided that such content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, harmful to third parties, or otherwise objectionable. Such content must also not contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. If a Customer uses a false email address, impersonates any person or entity, or otherwise misleads as to the origin of any content, CWS reserves the right to remove such content and take appropriate action.
  • CWS reserves the right (but not the obligation), at its sole discretion, to remove, refuse, delete, or edit any content that violates these Terms and Conditions, and/or to terminate a Customer’s permission to access or use this website.
  • If you do post content or submit material, and unless we indicate otherwise, you:
  • Grant CWS and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media;
  • CWS and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose.
  • You agree that the rights granted above are irrevocable for the entire duration of protection of any intellectual property rights associated with such content and material. You further agree to waive your right to be identified as the author of such content and your right to object to any derogatory treatment of the same. You also agree to perform any additional acts necessary to give full effect to the rights granted above, including the execution of any required deeds or documents, upon request by CWS.
  • You represent and warrant that you own or otherwise control all rights to the content you post or otherwise provide on or through the website. As of the date such content is submitted to CWS: (i) the content is accurate; (ii) the use of such content does not violate any applicable CWS policies or guidelines and does not cause harm to any person or entity (including that it is not defamatory); and (iii) the content is lawful. You agree to indemnify CWS and its affiliates against all claims brought by any third party arising out of or in connection with a breach of these warranties.
  • Accommodation star ratings are provided for informational purposes only. These ratings are based on information received from Service Providers, including the respective Accommodations, and are not independently verified. A star rating is intended to indicate the general level of comfort and amenities you may expect, with higher ratings typically reflecting higher standards. However, star ratings may vary significantly depending on location, available alternatives, local market conditions, practices, and other factors. As a result, a star rating in one city, state, or country may not be directly comparable to the same rating elsewhere. Star ratings may not reflect all available amenities or services, and certain features may not be available in every room or at every property within the same rating category. If specific amenities or features are important to you, you are advised to contact customer service to confirm their availability prior to making a reservation.
  • Please note that by displaying information about a Service Provider, CWS does not imply that availing such services is advisable or risk-free. CWS shall not be liable for any damages or losses arising from a Customer’s decision to avail such services. Any reservation made by the Customer is at their sole risk and based on their independent judgment.

Corporate Worldwide Stay LLP

A-904/5/6, Kailas Business Park, Hiranandani Link Road, Vikhroli (West), Mumbai – 400079, India

CWS Logisitx

A-904/5/6, Kailas Business Park, Hiranandani Link Road, Vikhroli (West), Mumbai – 400079, India

CWS Travels

A-904/5/6, Kailas Business Park, Hiranandani Link Road, Vikhroli (West), Mumbai – 400079, India

CWS Holidays

A-904/5/6, Kailas Business Park, Hiranandani Link Road, Vikhroli (West), Mumbai – 400079, India

Corporate WorldWide Stay LTD.

C/o. Juristax Services Limited Avenue, Level 3, Ebene House 72201, Mauritius, 1721-04